Service Operations Management:Improving Service Delivery
Johnston, Robert
Service Operations Management:Improving Service Delivery - New Delhi Pearson India Education Services 2001 - 516p
Technology--MBA LIBRARY-- Management & auxiliary services General managementManagement
658 / JOH-S
Service Operations Management:Improving Service Delivery - New Delhi Pearson India Education Services 2001 - 516p
Technology--MBA LIBRARY-- Management & auxiliary services General managementManagement
658 / JOH-S