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Service Operations Management:Improving Service Delivery

Johnston, Robert

Service Operations Management:Improving Service Delivery - New Delhi Pearson India Education Services 2001 - 516p

Subjects--Uniform Titles: --MBA LIBRARY

Subjects--Topical Terms:
TECHNOLOGY--MANAGEMENT AND AUXILIARY SERVICESGENERAL MANAGEMENTManagement

Dewey Class. No.: 658 / JOH-S

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