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CRM at the Speed of Light:Capturing and Keeping Customers in Internet Real Time

Greenberg, Paul

CRM at the Speed of Light:Capturing and Keeping Customers in Internet Real Time - New Delhi Tata Macgraw-Hill 2002

Subjects--Uniform Titles: --MBA Library

Subjects--Topical Terms:
Customer relations--Electronic commerceManagement

Dewey Class. No.: 658.812 / GRE-C

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