Custmer Care Excellence
Cook, Sarah
Custmer Care Excellence - New Delhi Kogan Page 2004 - 248p
--MBA Library
Total quality management--Customer relationsCustomer servicesManagement
658.812 / COO-C
Custmer Care Excellence - New Delhi Kogan Page 2004 - 248p
--MBA Library
Total quality management--Customer relationsCustomer servicesManagement
658.812 / COO-C