Customer Service:Building Successful Skills for the Twenty-First Century (Record no. 119136)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00459nam a2200133Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 211119s9999||||xx |||||||||||||| ||und|| |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8 12 |
| Item number | LUC-C |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Lucas, Robert W |
| 245 #0 - TITLE STATEMENT | |
| Title | Customer Service:Building Successful Skills for the Twenty-First Century |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | Tata Magraw Hill |
| Place of publication, distribution, etc. | New Delhi |
| Date of publication, distribution, etc. | 1996 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xvi+4 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Technology |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | BOOK |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Form subdivision | Management & auxiliary services General managementManagement |
| General subdivision | MBA LIBRARY |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Cost, normal purchase price | Full call number | Barcode | Shelving location | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | SB LIBRARY | SB LIBRARY | 19/11/2021 | 100.00 | 658.812 LUC-C | 00132624 | MBA LIBRARY | 19/11/2021 | 19/11/2021 | BOOK |