Customer Relationship Management:Getting It Right

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TextPublication details: Dorling Kindersley India 2003Description: xxviiSubject(s):

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Item type	Current library	Call number	Status	Date due	Barcode	Item holds
BOOK	SB LIBRARY MBA LIBRARY	658.812 KIN-C (Browse shelf(Opens below))	Available		00132888

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Previous	658.812 GRE-C CRM at the Speed of Light:Capturing and Keeping Customers in Internet Real Time	658.812 GRE-C CRM at the Speed of Light Management: Essential Customer Strategies for the 21st Century	658.812 HAY-M Measuring Customer Satisfaction and Loyalty Survey Design, Use, and Statistical Analysis Methods	658.812 KIN-C Customer Relationship Management:Getting It Right	658.812 KUM-C Customer Relationship Management	658.812 KUM-C Customer Relationship Management	658.812 LOW-C Customer Retention	Next

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