Fitzsimmons, James A <br/><br/>
Service Management:operations, Strategy and Information Technology 

 - New Delhi  Tata Mcgrawhill  2006 
<br/><br/><label>Subjects--Topical Terms: </label><br/>ManagementManagement--MBA LIBRARY
<br/><br/><label>Dewey Class. No.: </label>658  / FIT-S