00381nam a2200109Ia 4500008004100000082001900041100001700060245006500077260006100142300001000203650005800213211119s9999||||xx |||||||||||||| ||und||  a658.562bBOU-B  aBounds, Greg 0aBeyond Total Quality Management:Toward the Emerging Paradigm  bLibrary of Congress Cataloging in Publicationa1994cUsa  axxvii  aTechnologyvGeneral ManagementManagementxMBA LIBRARY