TY  - BOOK
AU  - Peeru Mohamed, H
TI  - Customer Relationship Management:A Step-By-step Approach
U1  - 658.812 
PY  - 0000///New Delhi
CY  - 2002
PB  - Vikas Publishing House
KW  - Technology
KW  - General ManagementManagement
KW  - MBA LIBRARY
ER  -