TY  - BOOK
AU  - Forsyth, Patrick
TI  - Telephone Skills
SN  - 81-7371-331-6
U1  - 153.6 
PY  - 0000///Hyderabad
CY  - 2000
PB  - Universities Press
KW  - Philosophy & Psychology
KW  -  Mental processes & intelligence
KW  - Mental processes & intelligenceManagement
KW  - MBA LIBRARY
ER  -