Gallagher, Richard S <br/><br/>
What to Say to a Porcupine:20 Humorous Tales That Get to the Heart of Greate Customer Service 

 - 2012  BPI India Pvt Ltd  New Delhi 
 - xiii+ 
<br/><br/><label>Subjects--Topical Terms: </label><br/>English Literature--MBA LIBRARY--English fictionManagement
<br/><br/><label>Dewey Class. No.: </label>823  / GAL-W