Kincaid, Judith W <br/><br/>
Customer Relationship Management:Getting It Right 

 - India  Dorling Kindersley  2003 
 - xxvii 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Technology--MBA LIBRARY-- Management & auxiliary services General managementManagement
<br/><br/><label>Dewey Class. No.: </label>658.812  / KIN-C