TY  - BOOK
AU  - Janakiraman, B
TI  - Total Quality Management:Text and Cases
U1  - 658.562 
PY  - 2006///
CY  - New Delhi
PB  - Prentice-Hall of India
KW  - General Stack
KW  - Technology
KW  - Management & auxiliary servicesGeneral managementManagement
ER  -