Makkar, Urvashi <br/><br/>
Customer Relationship Management 

 - New Delhi  Tata Macgraw-Hill  2012 
 - xvii+ 
<br/><br/><label>Subjects--Uniform Titles: </label>--General Stack
<br/><br/><label>Subjects--Topical Terms: </label><br/>Technology --Management & auxiliary servicesGeneral managementCommerce
<br/><br/><label>Dewey Class. No.: </label>658.812  / MAK-C