TY  - BOOK
AU  - Besterfield, Dale H
TI  - Total Quality Management
U1  - 658.562 
PY  - 2011///
CY  - New Delhi
PB  - Pearson India Education Services
KW  - MBA LIBRARY
KW  - TECHNOLOGY
KW  - MANAGEMENT AND AUXILIARY SERVICESGENERAL MANAGEMENTManagement
ER  -