Johnston, Robert/Graham Clark <br/><br/>
Service Operations Management:Improving Service Delivery 

 - Noida  Pearson India Education Services Pvt.Ltd 
<br/><br/><label>Subjects--Uniform Titles: </label>--MBA LIBRARY
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management--TECHNOLOGYMANAGEMEMT & AUXILIARY SERVICESGENERAL MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658.8  / JOH-S