TY  - BOOK
AU  - Gopal, V V
TI  - Crm In Banking : Concepts And Cases
U1  - 658.812 
CY  - Hyderabad
PB  - The Icfai University Press
KW  - General Stack
KW  - Commerce
KW  - TECHNOLOGYMANAGEMEMT & AUXILIARY SERVICESGENERAL MANAGEMENT
ER  -