Sheth, Jagdish N/Atul Parvatiyar <br/><br/>
Customer Relationship Management:Emerging Concepts, Tools And Applications 

 - New Delhi  Mcgraw Hill Education India Pvt. Ltd 
<br/><br/><label>Subjects--Uniform Titles: </label>--General Stack
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commerce--TECHNOLOGYMANAGEMEMT & AUXILIARY SERVICESGENERAL MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>658.812  / SHE-C