TY  - BOOK
AU  - Sheth, Jagdish N/Atul Parvatiyar
TI  - Customer Relationship Management:Emerging Concepts, Tools And Applications
U1  - 658.812 
CY  - New Delhi
PB  - Mcgraw Hill Education India Pvt. Ltd
KW  - General Stack
KW  - Commerce
KW  - TECHNOLOGYMANAGEMEMT & AUXILIARY SERVICESGENERAL MANAGEMENT
ER  -