Nash, Susan <br/><br/>
DELIVER OUTSTANDING CUSTOMER SERVICE 

 - New Delhi  UBS Publishers  2001 
 - 224p 
<br/><br/><label>Subjects--Uniform Titles: </label>--MBA Library
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Customer servicesManagement
<br/><br/><label>Dewey Class. No.: </label>658.812  / NAS-D