Wiersema, Fred <br/><br/>
Customer Intimacy 

 - Delhi  Viva Books  2003 
<br/><br/><label>Subjects--Uniform Titles: </label>--MBA Library
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Customer servicesManagement
<br/><br/><label>Dewey Class. No.: </label>685.812  / WIE-C