TY  - BOOK
AU  - Srinivasan, R
TI  - Services marketing
SN  - 978-81-203-5034-2
U1  - 658.8 
PY  - 2012///
CY  - New Delhi
PB  - Asoke K. Ghosh Pvt Ltd.
KW  - Technology
KW  - Management & public relations
ER  -