TY  - BOOK
AU  - Sorensen, Gregory H
TI  - Ten Keys to Dynamic Customer Relations
U1  - 658.812 
PY  - 1988///
CY  - London
PB  - Kogan Page
KW  - MBA LIBRARY
KW  - Technology
KW  - Management & auxiliary services
KW  - General managementManagement
ER  -