<?xml version="1.0" encoding="utf-8" ?> <rss version="2.0" xmlns:opensearch="http://a9.com/-/spec/opensearch/1.1/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom"> <channel> <title> <![CDATA[ST BERCHMANS CENTRAL LIBRARY Search for 'su:&quot;Customer relations&quot;']]> </title> <link> /cgi-bin/koha/opac-search.pl?q=ccl=su%3A%22Customer%20relations%22&#38;sort_by=relevance&#38;format=rss </link> <atom:link rel="self" type="application/rss+xml" href="/cgi-bin/koha/opac-search.pl?q=ccl=su%3A%22Customer%20relations%22&#38;sort_by=relevance&#38;format=rss"/> <description> <![CDATA[ Search results for 'su:&quot;Customer relations&quot;' at ST BERCHMANS CENTRAL LIBRARY]]> </description> <opensearch:totalResults>7</opensearch:totalResults> <opensearch:startIndex>0</opensearch:startIndex> <opensearch:itemsPerPage>50</opensearch:itemsPerPage> <atom:link rel="search" type="application/opensearchdescription+xml" href="/cgi-bin/koha/opac-search.pl?q=ccl=su%3A%22Customer%20relations%22&#38;sort_by=relevance&#38;format=opensearchdescription"/> <opensearch:Query role="request" searchTerms="q%3Dccl%3Dsu%253A%2522Customer%2520relations%2522" startPage="" /> <item> <title> Customer Retention </title> <dc:identifier>ISBN:</dc:identifier> <link>/cgi-bin/koha/opac-detail.pl?biblionumber=56132</link> <description> <![CDATA[ <p> By Lowenstein, Michael W.<br /> New York Oxford 1995 .<br /> 179p </p> ]]> <![CDATA[ <p> <a href="/cgi-bin/koha/opac-reserve.pl?biblionumber=56132">Place hold on <em>Customer Retention</em></a> </p> ]]> </description> <guid>/cgi-bin/koha/opac-detail.pl?biblionumber=56132</guid> </item> <item> <title> Customer Relationship Management:A Step-By-step Approach </title> <dc:identifier>ISBN:</dc:identifier> <link>/cgi-bin/koha/opac-detail.pl?biblionumber=128181</link> <description> <![CDATA[ <p> By Peeru Mohamed, H.<br /> New Delhi Vikas Publishing House 2002 </p> ]]> <![CDATA[ <p> <a href="/cgi-bin/koha/opac-reserve.pl?biblionumber=128181">Place hold on <em>Customer Relationship Management:A Step-By-step Approach</em></a> </p> ]]> </description> <guid>/cgi-bin/koha/opac-detail.pl?biblionumber=128181</guid> </item> <item> <title> DELIVER OUTSTANDING CUSTOMER SERVICE </title> <dc:identifier>ISBN:</dc:identifier> <link>/cgi-bin/koha/opac-detail.pl?biblionumber=128182</link> <description> <![CDATA[ <p> By Nash, Susan.<br /> New Delhi UBS Publishers 2001 .<br /> 224p </p> ]]> <![CDATA[ <p> <a href="/cgi-bin/koha/opac-reserve.pl?biblionumber=128182">Place hold on <em>DELIVER OUTSTANDING CUSTOMER SERVICE</em></a> </p> ]]> </description> <guid>/cgi-bin/koha/opac-detail.pl?biblionumber=128182</guid> </item> <item> <title> CRM at the Speed of Light:Capturing and Keeping Customers in Internet Real Time </title> <dc:identifier>ISBN:</dc:identifier> <link>/cgi-bin/koha/opac-detail.pl?biblionumber=130298</link> <description> <![CDATA[ <p> By Greenberg, Paul.<br /> New Delhi Tata Macgraw-Hill 2002 </p> ]]> <![CDATA[ <p> <a href="/cgi-bin/koha/opac-reserve.pl?biblionumber=130298">Place hold on <em>CRM at the Speed of Light:Capturing and Keeping Customers in Internet Real Time</em></a> </p> ]]> </description> <guid>/cgi-bin/koha/opac-detail.pl?biblionumber=130298</guid> </item> <item> <title> Customer Intimacy </title> <dc:identifier>ISBN:</dc:identifier> <link>/cgi-bin/koha/opac-detail.pl?biblionumber=130494</link> <description> <![CDATA[ <p> By Wiersema, Fred.<br /> Delhi Viva Books 2003 </p> ]]> <![CDATA[ <p> <a href="/cgi-bin/koha/opac-reserve.pl?biblionumber=130494">Place hold on <em>Customer Intimacy</em></a> </p> ]]> </description> <guid>/cgi-bin/koha/opac-detail.pl?biblionumber=130494</guid> </item> <item> <title> WHY C R M DOESN`T WORK </title> <dc:identifier>ISBN:</dc:identifier> <link>/cgi-bin/koha/opac-detail.pl?biblionumber=130517</link> <description> <![CDATA[ <p> By Newell, Frederick.<br /> New Delhi Kogan Page 2000 </p> ]]> <![CDATA[ <p> <a href="/cgi-bin/koha/opac-reserve.pl?biblionumber=130517">Place hold on <em>WHY C R M DOESN`T WORK</em></a> </p> ]]> </description> <guid>/cgi-bin/koha/opac-detail.pl?biblionumber=130517</guid> </item> <item> <title> Customer Response Management </title> <dc:identifier>ISBN:</dc:identifier> <link>/cgi-bin/koha/opac-detail.pl?biblionumber=130522</link> <description> <![CDATA[ <p> By Richard, Darlene D.<br /> NEW DELHI TATA-MCGRAW HILL 2004 </p> ]]> <![CDATA[ <p> <a href="/cgi-bin/koha/opac-reserve.pl?biblionumber=130522">Place hold on <em>Customer Response Management</em></a> </p> ]]> </description> <guid>/cgi-bin/koha/opac-detail.pl?biblionumber=130522</guid> </item> </channel> </rss>
