Measuring Customer Satisfaction and Loyalty Survey Design, Use, and Statistical Analysis Methods

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TextPublication details: Academic Press 2010 New YorkDescription: xxiiiSubject(s):

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Item type	Current library	Call number	Status	Date due	Barcode	Item holds
BOOK	SB LIBRARY MBA LIBRARY	658.812 HAY-M (Browse shelf(Opens below))	Available		00126464

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