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		No cover image available No cover image available Customer Retention by Lowenstein, Michael W Material type: Text Publication details: New York Oxford 1995 Availability: Items available for loan: SB LIBRARY (1)Call number: 658.812 LOW-C. Place hold Add to cart (remove)
		No cover image available No cover image available Customer Relationship Management:A Step-By-step Approach by Peeru Mohamed, H Material type: Text Publication details: New Delhi Vikas Publishing House 2002 Availability: Items available for loan: SB LIBRARY (1)Call number: 658.812 PEE-C. Place hold Add to cart (remove)
		No cover image available No cover image available DELIVER OUTSTANDING CUSTOMER SERVICE by Nash, Susan Material type: Text Publication details: New Delhi UBS Publishers 2001 Availability: Items available for loan: SB LIBRARY (1)Call number: 658.812 NAS-D. Place hold Add to cart (remove)
		No cover image available No cover image available CRM at the Speed of Light:Capturing and Keeping Customers in Internet Real Time by Greenberg, Paul Material type: Text Publication details: New Delhi Tata Macgraw-Hill 2002 Availability: Items available for loan: SB LIBRARY (1)Call number: 658.812 GRE-C. Place hold Add to cart (remove)
		No cover image available No cover image available Customer Intimacy by Wiersema, Fred Material type: Text Publication details: Delhi Viva Books 2003 Availability: Items available for loan: SB LIBRARY (1)Call number: 685.812 WIE-C. Place hold Add to cart (remove)
		No cover image available No cover image available WHY C R M DOESN`T WORK by Newell, Frederick Material type: Text Publication details: New Delhi Kogan Page 2000 Availability: Items available for loan: SB LIBRARY (1)Call number: 658.812 NEW-W. Place hold Add to cart (remove)
		No cover image available No cover image available Customer Response Management by Richard, Darlene D Material type: Text Publication details: NEW DELHI TATA-MCGRAW HILL 2004 Availability: Items available for loan: SB LIBRARY (1)Call number: 658.812 RIC-C. Place hold Add to cart (remove)

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