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Human Resources Management Perspectives on TQM Conepts and Practices by
Material type: Text Text
Publication details: New Delhi Vanity Books International 1998
Availability: Items available for loan: SB LIBRARY (1)Call number: 658.3 KNO-H.

Total Quality Management by
Material type: Text Text
Publication details: India Pearson Education 2003
Availability: Items available for loan: SB LIBRARY (1)Call number: 658.4013 CHA-T.

Total Quality Management-In the Global Environment by
Material type: Text Text
Publication details: New Delhi Infinity Books 2000
Availability: Items available for loan: SB LIBRARY (1)Call number: 658.562 STA-T.

Custmer Care Excellence by
Material type: Text Text
Publication details: New Delhi Kogan Page 2004
Availability: Items available for loan: SB LIBRARY (1)Call number: 658.812 COO-C.

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