000 00365nam a2200121Ia 4500
008 211119s9999||||xx |||||||||||||| ||und||
082 _a688.812
_bCHAT-C
100 _aChaturvedi, Mukesh
245 0 _aCustomer Relationship Management: An Indian Perspective
260 _bExcel Books
_aNew Delhi
_c2005
650 _aManagementManagement
_xMBA LIBRARY
942 _cBOOK
999 _c103713
_d103713