| 000 | 00453nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 211119s9999||||xx |||||||||||||| ||und|| | ||
| 082 |
_a823 _bGAL-W |
||
| 100 | _aGallagher, Richard S | ||
| 245 | 0 | _aWhat to Say to a Porcupine:20 Humorous Tales That Get to the Heart of Greate Customer Service | |
| 260 |
_bBPI India Pvt Ltd _a2012 _cNew Delhi |
||
| 300 | _axiii+ | ||
| 650 |
_aEnglish Literature _vEnglish fictionManagement _xMBA LIBRARY |
||
| 942 | _cBOOK | ||
| 999 |
_c114551 _d114551 |
||