000 00350nam a2200121Ia 4500
008 211119s9999||||xx |||||||||||||| ||und||
082 _a658.8
_bGIL-S
100 _aGilmore, Audrey
245 0 _aServices Marketing and Management
260 _bSage
_a2010
_cNew Delhi
650 _aTechnology
_vGeneral ManagementManagement
_xMBA LIBRARY
942 _cBOOK
999 _c116034
_d116034