000 00399nam a2200121Ia 4500
008 211119s9999||||xx |||||||||||||| ||und||
082 _a658.8
_bMET-S
100 _aMetters, Richard
245 0 _aSuccessful Service Operations Management
260 _bCenage Learning
_aAndover
_c2008
650 _a Technology
_vManagement & auxiliary servicesGeneral managementManagement
_xMBA LIBRARY
942 _cBOOK
999 _c117795
_d117795