| 000 | 00455nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 211119s9999||||xx |||||||||||||| ||und|| | ||
| 082 |
_a658 _bJOH-S |
||
| 100 | _aJohnston, Robert | ||
| 245 | 0 | _aService Operations Management:Improving Service Delivery | |
| 260 |
_bPearson India Education Services _aNew Delhi _c2001 |
||
| 300 | _a516p | ||
| 650 |
_aTechnology _v Management & auxiliary services General managementManagement _xMBA LIBRARY |
||
| 942 | _cBOOK | ||
| 999 |
_c119452 _d119452 |
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