000 00415nam a2200145Ia 4500
008 211122s9999||||xx |||||||||||||| ||und||
082 _a658.8
_bBAT-S
100 _aBateson, John E G
245 0 _aServices Marketing
260 _bCenage Learning
_aAndover
_c2011
300 _axvii+
630 _xGeneral Stack
650 _aTechnology
_vManagement & auxiliary servicesGeneral managementCommerce
942 _cBOOK
999 _c120987
_d120987