000 00454nam a2200133Ia 4500
008 211122s9999||||xx |||||||||||||| ||und||
082 _a658.812
_bKNO-C
100 _aKnox, Simon/Stan Maklan
245 0 _aCustomer Relationship Management:Perspectives From The Marketplace
260 _bButterworth Heinemann
_aBurlington Ma
630 _xGeneral Stack
650 _aCommerce
_vTECHNOLOGYMANAGEMEMT & AUXILIARY SERVICESGENERAL MANAGEMENT
942 _cBOOK
999 _c127952
_d127952