000 00416nam a2200133Ia 4500
008 211122s9999||||xx |||||||||||||| ||und||
082 _a658.812
_bPEE-C
100 _aPeeru Mohamed, H
245 0 _aCustomer Relationship Management:A Step-By-step Approach
260 _bVikas Publishing House
_aNew Delhi
_c2002
630 _xMBA Library
650 _aCustomer relations
_vCustomer servicesManagement
942 _cBOOK
999 _c128181
_d128181