000 00424nam a2200145Ia 4500
008 211122s9999||||xx |||||||||||||| ||und||
082 _a658.812
_bTIM-5
100 _aTimm, Paul R
245 0 _a50 Powerful Ideas to Keep Your Customers
260 _bJaico
_aMumbai
_c2000
300 _a157p
630 _xMBA Library
650 _aCustomer services
_vSupervision of employeesConsumer satisfactionManagement
942 _cBOOK
999 _c130318
_d130318