| 000 | 00537nam a22002057a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20260422104632.0 | ||
| 008 | 260422b |||||||| |||| 00| 0 eng d | ||
| 020 | _a978-93-5316-077-7 | ||
| 040 | _cSBCL | ||
| 082 |
_a658.8 _bZEI-S |
||
| 100 | _aZeithaml, Valarie A. | ||
| 245 | _aServices Marketing Integrating Customer Focus Across the Firm | ||
| 250 | _a7th ed, | ||
| 260 |
_aNew Delhi _bMc Graw Hill |
||
| 300 | _a582p. | ||
| 630 | _xMBA Library | ||
| 650 |
_aManagement _aGeneral Management |
||
| 942 | _cBOOK | ||
| 999 |
_c138007 _d138007 |
||