000 00352nam a2200133Ia 4500
008 211118s9999||||xx |||||||||||||| ||und||
082 _a658.8
_bKUR-S
100 _aKurtz, David L
245 0 _aServices Marketing
260 _bJOHN WILEY
_aNEW YORK
_c1998
630 _xMBA LIBRARY
650 _atechnology
_vgeneral managementManagement
942 _cBOOK
999 _c98348
_d98348