000 00352nam a2200133Ia 4500
008 211118s9999||||xx |||||||||||||| ||und||
082 _a658.8
_bRUS-S
100 _aRust, Roland T
245 0 _aService Marketing
260 _bAddison Wesley
_aTokyo
_c1999
630 _xMBA LIBRARY
650 _atechnology
_vgeneral managementManagement
942 _cBOOK
999 _c98523
_d98523