000			00393nam a2200133Ia 4500
008			211118s9999||||xx |||||||||||||| ||und||
082			_a153.6 _bFOR-T
100			_aForsyth, Patrick
245		0	_aTelephone Skills
260			_bUniversities Press _aHyderabad _c2000
630			_xGeneral Stack
650			_aphilosophy and psychology _vmental processes and intelligenceManagement
942			_cBOOK
999			_c99238 _d99238